1. Who we are
FindMyFlight.app (the “Service”) is operated by SOLODIGITALLTD, a company registered in England and Wales (company number 17220868) (“we”, “us”). By using the Service you agree to these terms. If you do not agree, please do not use it.
2. What the Service is, and is not
FindMyFlight is a flight comparison and price-alert service. We collect publicly available fare information and show it to you. We are not an airline, travel agency, tour operator, hotel, car-rental or package-holiday company, and we do not issue tickets or sell airline seats.
When you choose a fare, you book and pay the airline (or its chosen seller) directly on their website, under their terms. Any contract for carriage is between you and the airline.
3. Fares and accuracy
Fares, times and availability come from third-party sources and change constantly. We work hard to be accurate but cannot guarantee that a fare shown will still be available or exactly as displayed. The price shown on the airline's own booking page is the price that applies. Information about price trends is a guide drawn from past data and is not a prediction or promise.
4. Our service fee
We do not add markups to airline fares. Our only charge is an optional flat service fee of US$1.00 (one US dollar), charged in US dollars and identical for every customer in every country, regardless of the currency in which an airline fare is displayed. Your bank or card issuer may apply its own currency-conversion charges. The fee is shown separately and is never included in, or mixed with, the airline's fare.
Payment is taken securely by Stripe. We never see your card number. You can always book directly on the airline's website without paying our fee.
Refunds, no questions asked. If you want your US$1.00 back for any reason, email support@findmyflight.app within one month (30 days) of paying and we will refund it in full to your original payment method. You don't need to explain. Refunds usually reach your account within 5 to 10 working days, depending on your bank. This does not affect any rights you have by law.
5. Price alerts
Alerts are sent by email only, after you confirm your address. You choose how often we may email you. Every alert contains a one-click link to stop it. We never send SMS messages and we never use your address for marketing. We may stop an alert if the flight date has passed, if emails to you bounce, or if we believe the alert is being misused.
6. Fair use and acceptable use
We kindly ask everyone to use FindMyFlight as an individual traveller would. In particular, please do not:
- send automated, scripted or very high-volume requests, or try to copy or resell our results in bulk;
- probe, scan, overload, or attempt to break or bypass the Service or its protections;
- use the assistant or any form to send spam, abuse, unlawful content, or someone else's email address without their permission;
- try to make the assistant ignore its rules or reveal its instructions.
To keep the Service fast and fair, we apply rate limits and may temporarily or permanently block connections that appear automated or abusive, without notice where necessary. If you think we have blocked you by mistake, email support@findmyflight.app and we will gladly look into it. Thank you for helping us keep this service free of clutter and open to everyone.
7. The AI assistant
The assistant helps you search and understand how the Service works. It can make mistakes, it cannot book tickets, and it does not give legal, financial, medical, visa or immigration advice. Always check travel requirements and the final fare with the airline and the relevant authorities. Please do not enter sensitive personal information into the chat.
8. Intellectual property
The Service, its design and its software belong to us or our licensors. Airline names and logos belong to their owners and are used only to identify fares. You may use the Service for your own personal, non-commercial travel planning.
9. Availability and liability
We provide the Service “as is” and aim to keep it available, but we do not promise it will be uninterrupted or error-free. To the fullest extent the law allows, we are not liable for loss arising from reliance on displayed fares or alerts, airline actions (cancellations, changes, fare withdrawals), or third-party websites. Our total liability to you for any claim relating to the Service is limited to the service fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud, or your statutory consumer rights.
10. Changes to the Service or terms
We may improve or change the Service and these terms. We will update the date above, and for material changes we will say so on the site. Continued use after a change means you accept it.
11. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, although if you are a consumer you may also have the right to bring a claim in the courts of the country where you live.
12. Contact
Questions about these terms: support@findmyflight.app.